Shipping policy
Shipping Policy
This Shipping Policy explains how we process, ship, and deliver orders placed through our online store. By completing a purchase, you agree to the terms set out in this policy, including our processing times, available shipping methods, delivery estimates, and any applicable shipping fees, taxes, or customs charges. We aim to ship orders within the stated timeframes, but delivery dates are estimates only and may be affected by factors outside our control. This policy also outlines what to do if your order is delayed, damaged, or does not arrive, and how to contact us so we can help resolve any shipping-related issues.
Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and selected shipping method.
Domestic Shipping
We offer shipping within the United States. Orders are shipped via standard or expedited services, as available at checkout.
International Shipping
International shipping options, rates, and delivery times will be shown at checkout (if available for your location). Additional customs fees, taxes, or duties may apply and are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if available for your shipping method.
Delays & Lost Packages
We are not responsible for delays caused by carriers, weather, or other factors beyond our control. If your package is significantly delayed or appears lost, please contact us and we will do our best to assist.
Incorrect Addresses
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Returns & Exchanges
For information about returns, exchanges, and refunds, please refer to our Refund Policy page.
Contact
If you have any questions about this Shipping Policy, please contact us using the details on our Contact page.